Shipping policy

Order Processing

Orders are typically processed within 1-2 business days after payment is received.

Shipping Time

Most orders arrive within 2-7 business days depending on the shipping method selected and destination.

Tracking Information

Tracking information will be emailed once your order ships.

Delivery Issues

If tracking shows delivered but the package cannot be located, customers should first check with household members, neighbors, building management, and the carrier.

Claims for lost packages may require cooperation with the carrier's investigation process.